My husband hired one of your scooters during our stay at H10 Big .Sur. Finding the four wheeler restricted his leg room you very kindly swapped it for a three wheeler which was great and made his holiday a lot more enjoyable . Our only regret is that although we both have blue badges we couldn’t hire a family scooter from you. Your service and promptness was. Five star. Also you lent my husband a small stick to use- we had only brought one so that was very kind. We left it with reception at the Big .Sur and hope you got it back.